Frequently Asked Questions

Everything you need to know about our AI training, consulting, implementation services, and more.

General

  • Eqxia — Applied Intelligence — is an AI consulting and training firm based in Mauritius. We offer four core services: AI Training (hands-on workshops for teams, 3,000+ professionals trained, MQA approved), AI Consulting (use case discovery, strategic roadmapping, governance frameworks), AI Implementation (custom AI solutions from chatbots to recommendation engines), and AI Keynotes (inspiring presentations for corporate events).

  • Every engagement starts with a comprehensive business assessment that maps AI opportunities directly to your strategic objectives and KPIs. Our structured programmes — the AI Opportunity Discovery Lab (3 half-day sessions) and the AI Activation Sprint (5 days across 3 modules) — are specifically designed to convert business priorities into scoped, measurable AI use cases.

  • We follow a four-step methodology: (1) Assess & Analyse — evaluate AI readiness and business objectives, (2) Design & Pilot — develop custom AI strategy with proof-of-concept implementations, (3) Deploy & Scale — full rollout with performance monitoring, (4) Upskill & Sustain — team training and ongoing advisory for lasting adoption.

  • We serve clients across finance, manufacturing, retail, luxury, chemicals, construction, cosmetics, hospitality, and technology sectors. Our methodology adapts to industry-specific requirements, regulations, and value chains.

  • Timelines depend on complexity and scope. Our Discovery Lab takes 3 half-days to identify and prioritize use cases. The full Activation Sprint runs 5 days over 1 to 4 weeks. Implementation projects range from a few months to over a year depending on the ecosystem and goals.

  • Yes. We offer comprehensive post-implementation support including system monitoring, performance optimization, infrastructure management, team training, and strategic advisory services to ensure lasting adoption and continuous improvement.

  • We integrate ethical AI principles and governance frameworks from project inception. Our consulting services include a dedicated AI Governance offering covering policy frameworks, ethical guidelines, compliance structures (GDPR, EU AI Act), and audit trails for responsible AI deployment.

  • Absolutely. We provide independent tool evaluations covering Claude, ChatGPT, Copilot, Gemini, and specialized platforms. Our Corporate LLM Selection service includes hands-on evaluation, rollout planning, and team enablement to ensure you adopt the right tools for your specific needs.

  • Eqxia was co-founded by three senior professionals: Alexandre Govin (Executive AI Strategist, former BCG consultant, École Polytechnique alumnus, former BNP Paribas AI Lab data scientist), Julien Guillot-Sestier (Brand Strategist & AI Trainer, 15 years in branding and communication, trained 3,000+ professionals), and Pierre-Louis Patenôtre (AI Implementation Lead, 10 years designing and deploying AI solutions).

  • The team combines strategy consulting (BCG, Concentrix), top-tier engineering education (École Polytechnique, Mines de Paris), hands-on data science (BNP Paribas AI Lab), international brand strategy (CIRCUS! Advertising), and a decade of AI solution deployment. Every engagement is led personally by the co-founders — no junior hand-offs.

  • Eqxia has trained over 3,000 professionals in practical AI implementation, covering tools such as ChatGPT, Claude, Gemini, and automation platforms like n8n. Training programmes range from half-day awareness sessions to multi-day advanced programmes.

  • Eqxia is born and based in Mauritius. While our home market is Mauritius and the Indian Ocean region, we serve international clients and deliver all programmes in both English and French, on-site or remotely.

  • Three things: senior leadership on every engagement (co-founders personally lead each project), end-to-end delivery (from strategy workshops to production-grade AI systems), and measurable outcomes tied to clear KPIs from day one. We combine the strategic rigour of top-tier consulting with hands-on technical execution.

About & Team

AI Training

  • We offer a full catalogue of hands-on workshops: Generative AI in 2026 (full day), Writing Workshop with ChatGPT (3h), Automate Your Presentations with Claude (half day), Master Claude (full day), Master Gemini in Google Workspace (full day), Introduction to Automation & Agentic AI (6h), Generative AI Innovations & Trends 2026 (3h), Claude Code: 10x Your Productivity, and Automations using n8n (beginner to advanced). All programmes combine theory with hands-on practice.

  • Half-day and 3-hour workshops (Writing with ChatGPT, Automate Presentations with Claude, GenAI Innovations) are Rs. 8,000 per person. Full-day workshops (Generative AI in 2026, Master Claude, Master Gemini, Automation & Agentic AI) are Rs. 15,000 per person. Most programmes are eligible for up to 90% MQA reimbursement.

  • Yes, Eqxia's training programmes are MQA (Mauritius Qualifications Authority) approved or in the process of approval, making them eligible for up to 90% reimbursement. This significantly reduces the effective cost for Mauritian organizations.

  • No programming skills are required for any of our programmes. Some workshops are designed for beginners (e.g., Automate Presentations with Claude), while others assume intermediate familiarity with AI tools like ChatGPT (e.g., Generative AI in 2026, Automation & Agentic AI). Specific prerequisites such as a Claude Pro or Google Workspace subscription are noted for each programme.

  • Yes, all programmes are available both in-person (at your premises or a venue of your choice) and remotely. We deliver in both English and French.

  • Our consulting workshops (Discovery Lab, Activation Sprint) accommodate 10 to 15 participants depending on the module. For training workshops, group sizes are tailored to ensure hands-on practice — contact us at hello@eqxia.com for details on your specific programme.

  • Absolutely. Our flagship Generative AI in 2026 workshop, for example, comes in department-specific versions for HR, Sales, Finance, and Marketing/Communications, with dedicated case studies and exercises. All programmes can be tailored to your industry, tools, and real use cases.

  • All training sessions are led by Eqxia's co-founders — experienced practitioners, not junior trainers. Julien Guillot-Sestier, who has trained over 3,000 professionals, leads most training workshops. Alexandre Govin and Pierre-Louis Patenôtre lead consulting and technical sessions.

  • Eqxia provides six consulting services: AI Use Case Discovery (structured workshops to identify and prioritize opportunities), Corporate LLM Selection & Training (evaluation and rollout of Claude, ChatGPT, Copilot, Gemini), Data Governance & Data Quality (readiness assessments and quality frameworks), AI Automation & Workflows (custom pipelines using n8n, LLMs, and APIs), AI Governance for Corporates (policy frameworks and compliance), and Change Management & AI Adoption (training plans, champions programmes, adoption tracking).

  • The Discovery Lab is a structured workshop across 3 half-day sessions (4 hours each) designed to identify, prioritize, and scope the AI use cases that create the most value for your organization. You go from a vague AI intention to 2–3 scoped, measurable use cases ready to advance. Price: Rs. 48,000 per person, up to 15 participants. MQA approval in progress (up to 90% reimbursement).

  • The Activation Sprint is a comprehensive programme spread across 1 to 4 weeks, structured in 3 modules: Module 1 — Strategic Focus & Opportunity Framing (2 days, Rs. 60,000/person), Module 2 — Operational Structuring & Governance (1 day, Rs. 30,000/person), Module 3 — Technical Preparation & Executive Activation Plan (1 day, Rs. 40,000/person). It delivers an Executive Summary, Use Case Dossiers, and a 90-day AI Activation Plan.

  • The Discovery Lab (3 half-days) is ideal for organizations beginning their AI journey — it focuses on exploring where AI can add the most value. The Activation Sprint (5 days, 3 modules) goes further: it prioritizes use cases, structures them into MVPs with roadmaps, defines governance and technical architecture, builds budgets, and produces an executive activation plan. Choose the Discovery Lab to explore; choose the Sprint to execute.

  • The Discovery Lab delivers: a strategic expectations map, AI maturity profile, capability heatmap, AI Opportunity Zones, a readiness scorecard, detailed use case sheets, a predictive value model, effort assessments, and a risk map. The Activation Sprint additionally delivers: MVP definitions, an operational roadmap with milestones, a governance framework, technical architecture, a budget and resource plan, and a 90-day AI Activation Plan.

  • Our consulting programmes are designed for cross-functional groups: executive sponsors (CEO, COO, CTO), business leaders (operations, logistics, HR, sales, marketing managers), Data/IT teams (data owners, IT architects), and AI champions — key employees who will drive AI adoption within your organization.

  • Our AI Governance for Corporates service delivers policy frameworks, ethical guidelines, and compliance structures for responsible AI deployment. We cover Shadow AI monitoring, GDPR compliance, EU AI Act readiness, data loss prevention (DLP), and audit trails. This ensures your AI initiatives are legally sound and ethically aligned.

  • Yes. Our Change Management & AI Adoption service helps teams embrace AI tools through structured training plans, internal champions programmes, and adoption tracking dashboards. We've found that the technology is rarely the bottleneck — adoption is. Our approach ensures your teams actually use and benefit from the AI tools you deploy.

AI Consulting

AI Implementation

  • We design, build, and deploy custom AI solutions including: RAG (Retrieval-Augmented Generation) copilots for product recommendation and internal knowledge, B2B conversational agents (WhatsApp, email) with ERP integration, operational dashboards with IoT data analysis, deep learning recommendation engines, customer advisory chatbots, and workflow automations using n8n with human-in-the-loop validation.

  • Our track record includes: a multichannel RAG copilot for a 700+ product catalogue in the chemical industry, an AI-powered order intake agent on WhatsApp and email for B2B, a real-time operational cockpit for construction materials logistics, a deep learning recommendation engine (LSTM/Transformer) on Dataiku + BigQuery for luxury retail, a product advisory chatbot for cosmetics, and an n8n smart FAQ automation for a tourism operator.

  • Yes, system integration is a core part of our implementation service. We integrate AI tools with ERP systems, CRM platforms, communication channels (WhatsApp, email, web chat), data platforms (BigQuery, Dataiku), and existing business workflows to ensure seamless adoption with minimal disruption.

  • We work across the full AI technology stack: large language models (Claude, ChatGPT, Gemini, Copilot), vector databases, RAG architectures, deep learning frameworks (LSTM, Transformer), data platforms (Dataiku, BigQuery), automation tools (n8n, Zapier, Make), and both cloud-based and open-source AI models deployable on-premise for organizations with strict data sovereignty requirements.

  • Yes. Our implementation service covers the full lifecycle: design, build, deploy, and maintain. Post-deployment, we provide continuous monitoring, performance optimization, infrastructure updates, and strategic advisory to ensure your AI systems deliver lasting business value.

  • Timelines vary based on project complexity. A focused automation (e.g., n8n workflow) can be delivered in weeks. More complex systems like recommendation engines or multi-channel RAG copilots typically take several months from design through production deployment. We scope every project with clear milestones and deliverables.

  • Yes. We work with both commercial cloud-based LLMs and open-source/open-weight models that can be deployed locally. This is essential for organizations with strict data residency, sovereignty, or compliance requirements. We help you evaluate the right approach based on your security and performance needs.

  • We deliver two formats: executive keynotes for leadership teams and board members that provide a strategic view of AI's impact on business, and interactive team workshops designed to build AI awareness, enthusiasm, and practical understanding across your organization.

  • Topics include: the state of generative AI in 2026, how AI is transforming specific industries, identifying AI opportunities for your business, the rise of autonomous AI agents, responsible AI adoption, and practical demonstrations of what AI tools can accomplish today. Every keynote is tailored to the audience and industry.

  • Absolutely. Our co-founders regularly speak at corporate events, industry conferences, and internal seminars. Past engagements include the French Tech Mauritius Conference and corporate events for major groups. Contact us at hello@eqxia.com to discuss your event, audience, and desired outcomes.

  • A keynote is an inspiring, high-level presentation designed to inform and motivate — typically 45 to 90 minutes. Training sessions are hands-on workshops where participants actively work with AI tools over several hours or a full day. We often recommend combining a keynote (for leadership buy-in) with a follow-up training programme (for team enablement).

  • Yes. All our keynotes and presentations are available in both English and French, delivered by our bilingual co-founders.

AI Keynotes

Getting Started

  • You can reach us by email at hello@eqxia.com, by phone at (+230) 5982-4248, or through the contact form on our website. We typically respond within one business day.

  • Eqxia is born and based in Mauritius. We serve clients locally, across the Indian Ocean region, and internationally. All our services can be delivered on-site or remotely.

  • Contact us at hello@eqxia.com with a brief description of your needs — whether it's training, consulting, implementation, or a keynote. We'll schedule an initial call to understand your context and provide a tailored proposal within a few days.

  • We're happy to discuss your needs and explore how we can help before any formal engagement. Reach out at hello@eqxia.com and we'll arrange an introductory conversation with one of our co-founders.